Charge Cards –
We accept Visa, MasterCard, Discover and American Express

Return Policy –
Millie’s Hallmark will accept returns on all regularly priced purchases (no returns on sale merchandise) for up to 30 days from the day you receive your purchase. Holiday purchases may be returned by January 10th . Items must be returned in saleable condition; i.e. with all the original packaging, enclosures, and/or certificates. The purchase amount will be refunded (less shipping expenses) in the same manner in which payment was received; i.e. charge card.

Shipping –
Merchandise will be shipped via UPS or FEDEX Ground (contintenal US only; Alaska and Hawaii are subject to additional charges).

Damage Claims-
If you receive a damaged shipment, call our shipping department and a return label will be sent. A replacement or refund will be arranged. Claims for damages must be received within 14 days of the purchase date.

Prices & Quantity Restrictions –
All prices are subject to change without notice. If an item ordered is not available at the Web posted price, you will be notified of the correct price before the shipment is made. Please note, due to the large demand of certain items, quantity restrictions may apply. We will advise you of these before processing your order.

Product Availability –
Although our inventory is very large, we can not guarantee availability of all featured items on our site at all times due to the unpredictability of vendor shipment. If an item is not in stock, you will be notified and asked if you would like that item to be put on back order and shipped once we receive it.

Special Orders –
Yes, we take them! With a down payment of 50%, we will special order merchandise from any vendor we carry for you. When the item is received, you will be notified. Items will be shipped once final payment has been made. Please note that Special Order down payments are not refundable unless we are unable to fill the order within an agreed time period.